Support
Capture thoughts. Rediscover ideas.
Idea Rewind helps you save personal ideas as text, photos, videos, audio and files, organize them in cabinets, and revisit them over time.
Free and Pro
Unlimited local capture, search, bookmarks, archiving, basic review, four custom cabinets, quick capture widgets, backup, restore and export are free. Pro adds unlimited custom cabinets, optional iCloud sync on iOS and the recall widget. Monthly and yearly plans renew automatically until cancelled; lifetime is a one-time purchase. All plans include the same Pro features. Available products and local prices appear in the App Store purchase sheet. Android purchases and cloud sync are available only in authorized Google Play test builds and are not publicly available.
Restore, cancel or request a refund
In the app, open More → Settings → Idea Rewind Pro → Restore Purchases using the Apple account that made the purchase. Manage or cancel subscriptions at apps.apple.com/account/subscriptions. Cancelling renewal retains access for the paid period. Buying lifetime does not cancel an existing subscription. Request refunds through reportaproblem.apple.com; Apple decides eligibility. Purchases do not currently transfer between iOS and Android.
Backups and sync
Export a full backup from Settings → Backup & Restore and keep the file somewhere you trust. Backups are not additionally encrypted. iCloud sync requires opt-in and the device’s iCloud account. Existing or imported content requires separate migration confirmation. Pausing sync or Pro expiry preserves local content and queued changes. Expiry pauses uploads but permits downloads from an already linked library. Android local capture remains available; authorized test builds offer a separate Google-connected cloud space on Alibaba Cloud, without automatic iCloud merging.
Deletion and preview limitations
Recently deleted content remains recoverable until you permanently delete it. Permanent deletion removes local content and unused managed attachments; when sync is enabled and online, synced records become content-free deletion markers. Shared cloud attachments remain after individual note deletion. Android test accounts can be deleted separately in the app or on the website; this clears their cloud data and sessions after upload tickets expire while retaining local notes. Entire iCloud space clearing is not available. Uninstalling does not erase iCloud copies or exported backups. See the privacy notice for details.
Android test purchases and deletion
Use the same Google cloud identity and Play purchase account to restore purchases from the Pro page. Account deletion does not cancel a Play subscription. Manage renewals in Google Play; refunded purchases do not remain Pro. Re-signing in after cloud account deletion creates an empty space, and existing local notes require separate confirmation to upload.
In-app feedback
Open Settings → Feedback to describe a problem or suggestion. No account is required. Screenshots and contact details are optional; review the content before submitting. If the service is unavailable, your draft stays on the device and the support email remains available. A receipt confirms that the server has saved your feedback, not that the issue has been resolved.
Contact support
Email zoroiscrying@outlook.com for help with purchases, backups, sync or data requests. Include the app version, operating system version and a brief description. Do not send passwords, identity documents, payment card details or private notes unless specifically needed. Redact screenshots before sending.
Useful links
Manage Google Play subscriptions · Delete Android cloud account · Manage subscriptions · Request a refund · Apple Standard EULA